Serve 24/7
Full-time service for video, audio and chat communication
VIDEO PLATFORM
Experience a real-life human-to-human conversation from everywhere, via any device and at any time.
Great video communication enabler
Ailleron's Video Platform introduces and runs the whole panorama of video, face-to-face niche services such as e-accountant, e-stylist, e-native speaker and more, ensuring easy access to a variety of lifestyle and everyday living services consultants at hand. The solution is bringing the solid recurring revenue for operator and gives unique experience for customers.
Features
Virtual department
Enhanced tools to satisfy communication with client including sign deals - efficient and cost saving solution.
Different channels
Access to a variety consultations via video, audio, chat.
Work on a shared document
Possibility to draw, underline or highlight desired section.
Various camera modes
Including a front camera, a rear camera, front and rear cameras used at the same time.
Recording session
Omni channel with transcoding and recording features.
Video Platform in numbers
- 6 mobile operators performing on Ailleron's platform
- 8 Video Platforms implemented
- 20+ types of consultations on one platform
- 3500 companies providing various services on the Video Platform
Technical capabilities
Client interface
Android, Apple, Win Phone, PC/Laptop (HTML 5+, Silverlight)
ID recognition
Verification of the details of identification documents
Encryption
Complete transaction and communication security
Document sharing
Presentations, file transfer, interactive functions, active engagement
Integrations
Web & Mobile portals (SSO), Contact center, CRM/Front Office
